FAQ's & Contact

Contact

 Email PressedPastels@gmail.com please allow 1-2 business days for a response.

Shipping

Processing takes 3-5 business days

Shipping takes 3-4 business days

  • Processing time for all mystery sets take 1-2 weeks and shipping takes 2-5 business days. 
  • Email or DM me via Instagram for rush orders (1-2 processing days & 3-4 business day shipping)
  • Each set of press of nails is hand filed, hand painted, and crafted by me. Thank you for understanding, I appreciate your patience! 

FAQ'S

Q: How long will my press on nails last? 

 A: With proper nail preparation your set can last up to 2 weeks using the glue method.  

Q: Do you provide a nail kit?

A: Your order comes with a free application kit that includes one glue stick, mini nail file, alcohol wipe, wooden cuticle pusher, and an instruction card.  

Q: How long does my order take to ship? 

A:  All nail orders EXCEPT mystery boxes have a processing time of 3-5 business days and a shipping time of 3-4 business days via USPS.

Q: How do I determine my nail size?

A: Purchasing a sizing kit can help you determine your nail sizes.

Q: What if my nail sizes are not available at checkout?

A: At checkout there is a “order notes” section where you can insert your correct custom sizes.

For example: 1,5,3,5,9 (Thumb to pinky)

Q: Can I return or exchange my order? 

A: returns and exchanges will not be accepted. All sales are final. 

Q: Are my press on nails reusable?

A: Yes they are reusable! Every order comes with a set of instructions on how to safely remove your press on nails for future wear.